What is Reformer Room?

Reformer Room is a boutique Reformer Pilates studio in Jurien Bay offering both coach-led Reformer classes and self-led Kiosk sessions.

You can train with one of our experienced instructors when you want guidance, motivation and accountability, or use the Kiosk when you want the flexibility to train on your own schedule.

You can also combine both with our memberships.

What is a Kiosk session?

A Kiosk session is a self-led Reformer Pilates workout.

You choose your workout from our guided Pilates library, follow the instructions on the Kiosk and move at your own pace.

It's a great option when you want more flexibility around your schedule or want to add extra Pilates sessions between your coach-led classes.

The Kiosk is designed to give you the freedom of a self-led workout while still providing guided instruction.

Do I need to know how to use the Reformer before using the Kiosk?

It is preferred however, we will do our best to meet you for your first class. Otherwise, choose a beginner class to learn the basics.

You can watch the introductory video to learn the Reformer setup and safety.

If you're new to Reformer Pilates, we recommend starting with a beginners class so you can become comfortable with the equipment.

Can I mix coach-led and Kiosk sessions?

Absolutely.

That's what Reformer Room is all about.

Your membership can give you access to both coach-led classes and unlimited Kiosk sessions, allowing you to choose how you want to train each day.

Want motivation and coaching? Book a class.

Need flexibility? Book the Kiosk.

Want both? Mix them together.

Can I use my Flex Pack for a Kiosk session?

Yes.

Flex 5 and Flex 10 classes can be used for either a coach-led class or a Kiosk session.

Can I use the Kiosk if I'm not a member?

Yes.

You can use the Kiosk with a Casual Class or Flex Pack, or choose our Unlimited Kiosk Membership if you want regular self-led access.

Can I bring my child to a Kiosk session?

Active and crawling babies and toddlers are not permitted during Self Led Kiosk sessions.

Older children who are able to sit quietly and follow instructions may stay in the designated sitting area with their parent or guardian. Children must remain in this area and are not permitted in the training space.

This is to keep the studio safe and comfortable for everyone and to allow other clients to enjoy their Kiosk session without distractions.

Can I bring a friend or someone with me to a Kiosk session?

No.

Kiosk sessions are for booked clients only.

No tag-alongs, guests, friends, partners or other non-booked people are permitted in the studio.

This is important for safety, insurance, privacy and the experience of other members.

Any unauthorised person brought into the studio may result in immediate cancellation of your membership and removal of your studio access, without refund.

Please respect the studio and our community by only allowing booked and authorised clients into the space.

Do I need to clean the Reformer after my session?

Yes, please.

We regularly clean the studio and equipment, but we ask every client to do their part in keeping Reformer Room clean and fresh for the next person.

After every session, please wipe down:

• Your Reformer

• All equipment you have used

• Any surfaces you have touched during your workout

Cleaning supplies are provided in the studio.

Please leave your space as you'd like to find it.

What about the headphones?

We provide Bluetooth headphones for Kiosk sessions so you can listen to your workout without disturbing other clients.

You are also welcome to pair and use your own Bluetooth headphones, which we recommend if you have a pair you prefer.

Please remember to wipe (not spray) the headphones after use and return studio headphones to their designated place.

Do I need to bring anything?

For coach-led or Kiosk sessions, we recommend bringing:

• Water

• A small towel

• Grip socks if you prefer them

Grip socks are optional.

If you're using the Kiosk, headphones are provided, or you can bring your own Bluetooth headphones.

What should I wear?

Wear comfortable clothing that allows you to move freely.

There is no specific dress code, although fitted or close-fitting activewear is generally best for Reformer Pilates.

Grip socks are optional.

I'm new to Reformer Pilates. How do I get started?

Our New Client Intro is the easiest way to get started.

4 CLASSES FOR $40

Your four sessions can be a combination of coach-led classes, Kiosk sessions or both.

Your first visit includes an induction so you can become familiar with the Reformer, Kiosk and studio.

You don't need to be fit or experienced to start. Our instructors will meet you where you're at and provide options to make exercises more accessible or more challenging.

Coach led - Start with Foundations if you are brand new to reformer.

Kiosk Self led - Choose a Beginners level class.

What's the difference between Foundations and Reformer Flow?

FOUNDATIONS

Foundations is a great option for learning the Reformer basics, building confidence and understanding the equipment.

REFORMER FLOW

Reformer Flow is our open-level class with a stronger focus on movement, flow and progression.

Both classes are coached to the people in the room, and exercises can be scaled up or down depending on your experience and ability.

How far ahead can I book a coach-led class?

We know many of our clients like to plan their Pilates ahead of time.

Monthly members can book their included coach-led classes in advance, subject to availability.

Kiosk sessions can also be booked ahead according to available Kiosk capacity.

What happens if I can't make my coach-led class or self-led Kiosk class?

Please cancel your booking as soon as you know you can't attend.

We ask for at least 12 hours' notice.

Cancellations made more than 12 hours receives their credit back.

Late cancellations or no-shows may incur a $10 late cancellation/no-show fee.

We understand genuine emergencies happen, so please contact us if something unexpected occurs and we'll use our discretion.

Can I cancel my membership?

Yes.

We require 7 days' notice via email to cancel your membership.

Any scheduled payment falling within the notice period will be processed as normal.

Memberships cannot be transferred to another person.

What happens if I bring an unauthorised person into the studio?

Studio access is for authorised, booked clients only.

Bringing an unauthorised person into the studio is a serious breach of our studio terms and may result in immediate cancellation of your membership and removal of your studio access.

This includes bringing someone in to watch, wait, train, accompany you or use the facilities without prior approval from Reformer Room.

We have these rules in place for the safety, security, privacy and enjoyment of everyone using the studio.

Is the studio staffed during Kiosk sessions?

Kiosk sessions are self-led and may take place outside of our coach-led class times.

Because of this, there may not be a Reformer Room instructor physically present during your session.

You must complete your induction and be confident using the Reformer and Kiosk independently before booking self-led sessions.

Is the Kiosk suitable for everyone?

The Kiosk is designed for all levels with 900+ classes and levels to choose from, clients need to be comfortable using the Reformer independently.

If you're unsure whether a self-led session is appropriate for you, please speak with us before booking.

Can I bring food or drinks into the studio?

Water is welcome.

Please avoid bringing food into the training area and help us keep the studio clean and tidy.

Can I bring my pet?

No.

For safety, hygiene and consideration of other clients, pets are not permitted inside the studio.

What if I have an injury or medical condition?

Please let your instructor know before your class if you have an injury, limitation or anything that may affect your ability to exercise safely.

If you're unsure whether Reformer Pilates or a self-led Kiosk session is appropriate for you, please seek advice from your healthcare professional before participating.

Still have a question?

We're happy to help.

Send us an email at hello@reformerroomjurienbay.com and we'll get back to you.

Reformer Room Jurien Bay

Coach-led when you want guidance.
Self-led when you want flexibility.